Can I Use Insurance for a Therapist Who Isn’t In-Network? Here’s How It Works

Out-of-Network Therapy Benefits Explained in Chicago & Illinois

A close up of a woman smiling at a laptop during online therapy in Illinois

You Finally Found the Right Therapist… But They Don’t Take Your Insurance

You found someone who feels like a good fit.

You read their page and thought,

“Finally… someone who gets it.”

And then you see it:

They don’t take your insurance.

Now you’re stuck wondering:

  • “Does that mean I can’t work with them?”

  • “Is this going to be too expensive?”

  • “Do I have any other options?”

If you’ve been here, you’re not alone.

This is one of the most frustrating parts of starting therapy.

But here’s what many people don’t realize:

You may still be able to use your insurance, even if your therapist isn’t in-network.

What Does “Out-of-Network” Therapy Actually Mean?

When a therapist is in-network, they’ve agreed to set rates with your insurance company.

When they’re out-of-network, they haven’t.

That’s it.

It doesn’t mean:

  • They’re less qualified

  • Therapy won’t be covered

  • Or you’re out of options

It just means your insurance works a little differently.

Can I Use Insurance for an Out-of-Network Therapist?

Yes, many insurance plans offer out-of-network benefits.

This means:

  • You can work with a therapist outside your network

  • You pay upfront

  • Your insurance reimburses you for part of the cost

For many people, this opens up more options, not fewer.

How Do Out-of-Network Benefits Work for Therapy?

Here’s a simple breakdown:

1. You attend your session

You pay the full fee at the time of your appointment.

2. You receive a superbill

A detailed receipt your therapist provides for insurance.

3. You submit it

Usually through your insurance portal.

4. You get reimbursed

Insurance sends back a portion of the cost.

That’s the process—simple, just unfamiliar at first.

How Much Will Insurance Reimburse for Therapy?

It depends on your plan, but many reimburse 50%–80%.

But many plans reimburse:

  • 50%–80% of session costs

  • After your deductible is met

Example:

Session fee: $150

Reimbursement: 70%

You get back: $105

Your cost: $45

Another example:

  • Session: $180

  • Reimbursement: 60%

  • You get back: $108

  • Final cost: $72

Many people are surprised that therapy can be more affordable than expected.

A close up of hands holding a card, representing how to reach out for virtual therapy in Illinois

What’s the Difference Between PPO and HMO Plans?

This part matters a lot.

PPO (Preferred Provider Organization)

  • See providers in or out of network

  • Get reimbursed for out-of-network therapy

  • More flexibility

HMO (Health Maintenance Organization)

  • Must stay in-network

  • Out-of-network usually not covered

  • May require referrals

Not sure which one you have? Check your insurance card or portal.

Why Do People Choose Out-of-Network Therapy?

Because fit matters.

✔ More choice

You’re not limited to a short list.

✔ Better connection

You can choose someone who truly understands you.

✔ Specialized care

Especially for trauma, anxiety, identity, and relationships.

✔ More personalized therapy

More flexibility and depth.

Therapy works best when you feel safe and understood.

When Is Out-of-Network Therapy Worth It?

It may be worth it if:

  • You haven’t found the right fit in-network

  • You want culturally responsive care

  • You’re looking for a specific specialty

  • You’re tired of starting over

The right therapist can change everything.

What Does Out-of-Network Therapy Actually Cost?

Let’s make it real.

Example 1:

$150 session → 70% reimbursed → $45 final cost

Example 2:

$200 session → 60% reimbursed → $80 final cost

It’s often more accessible than people think.

What Should I Check Before Using Out-of-Network Benefits?

Ask your insurance:

  • Do I have out-of-network mental health coverage?

  • What percentage is reimbursed?

  • What is my deductible?

  • Has it been met?

  • How do I submit claims?

How Do I Check My Out-of-Network Benefits? (What to Say)

You can say:

“Hi, I’m looking to start therapy and want to check my out-of-network mental health benefits.”

Then ask:

  • Do I have coverage?

  • What percentage is reimbursed?

  • What’s my deductible?

  • How do I submit claims?

You don’t need to know everything. Just start here.

Hispanic woman standing in her kitchen holding a cell phone and searching from out of network therapists in Illinois

Online Therapy in Chicago and Across Illinois

If you’re in Chicago or anywhere in Illinois, figuring out therapy costs and insurance can feel overwhelming, but you don’t have to do it alone.

Many of our clients across Chicago and nearby suburbs come to us unsure about cost and coverage, and worried therapy might be out of reach.

We work with people across Illinois who want clear answers, real support, and therapy that actually fits their life.

We Help You Navigate Insurance (So You Don’t Have To)

At Mindful Healing Counseling, we:

  • Verify your insurance

  • Explain your costs clearly

  • Offer in-network options

  • Provide superbills

  • Help you understand everything before you start

You don’t have to figure this out alone.

Not Sure Where to Start?

You might also find these helpful:

You don’t have to figure everything out at once.

 

Frequently Asked Questions About Out-of-Network Therapy

Can I use insurance for a therapist who isn’t in-network?

Yes. Many plans offer out-of-network reimbursement.

How long does reimbursement take?

Usually 2–4 weeks.

Do all therapists provide superbills?

Most do, but it’s good to ask.

Can I use out-of-network benefits for online therapy?

Yes, many plans cover virtual therapy.

Do I need a diagnosis?

Sometimes insurance requires one, but your therapist will guide you.

Is out-of-network therapy worth it?

It depends, but for many, the right fit makes it worth it.

 

You Still Have Options

If you’ve been feeling stuck because of insurance…

You may have more options than you think.

Ready to Get Started?

We offer:

  • Online therapy across Chicago and Illinois

  • Insurance + out-of-network support

  • Warm, affirming care

When you’re ready, we’re here.

Black woman sitting on a couch smiling during virtual therapy in Chicago, Illinois
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