Frequently Asked Questions About Online Therapy

No. Coming to therapy isn’t a sign of weakness — it’s a sign that you’re paying attention to yourself.

Many people who start therapy are the ones who’ve been handling everything on their own for a long time. Being independent and strong doesn’t mean you’re not allowed support. Therapy is simply a space where you don’t have to carry everything by yourself anymore.

That’s completely okay — and very common. You don’t need to have the “right words” or a clear story. Therapy isn’t a performance. We’ll help guide the conversation, ask gentle questions, and move at your pace. Sometimes therapy starts with, “I don’t know where to begin,” and that’s more than enough.

Friends and family can be incredibly supportive, but they’re often emotionally involved in your situation.

Therapy offers something different: a confidential, non-judgmental space that’s focused entirely on you. A therapist is trained to listen beneath the surface, help you understand patterns, and support you without taking sides or needing anything from you in return.

If something in your life feels heavy, confusing, or harder than it used to be — therapy can help. You don’t need to be in crisis or have everything figured out.

Many people start therapy because they want clarity, support, or relief. If you’re curious or wondering whether it could help, that’s often a good enough place to begin.

Therapy can help you better understand your thoughts, emotions, and patterns — especially if you’ve been feeling anxious, overwhelmed, emotionally exhausted, or stuck in difficult relationships.

Many people come to therapy because they’re tired of holding everything together, replaying conversations, or feeling like something is “off” even when life looks okay on the outside. Therapy offers a space to slow down, feel supported, and learn new ways to cope, set boundaries, and feel more grounded in yourself.

Your first session is a chance to begin building a connection with your therapist.

You’ll talk about what brought you to therapy, what’s been feeling hard, and what you’re hoping for — but you’re not expected to share everything at once. Your therapist will focus on helping you feel comfortable, supported, and understood.

There’s no pressure to perform or “do therapy right.”

There’s no one-size-fits-all timeline. Some people notice small shifts early on, while others find that change happens gradually. Therapy is a process, and it moves at your pace. You and your therapist will check in regularly about how things are going and what feels most helpful for you.

Yes. We provide secure, HIPAA-compliant online therapy to clients across Chicago and throughout Illinois. Online therapy allows you to access care from your own space, without commuting or added stress.

No. While our practice is based in the Chicago area, we work with clients anywhere in Illinois through virtual therapy. As long as you’re located in Illinois, you can receive care with our team.

Yes. We accept Blue Cross Blue Shield (BCBS) PPO, Blue Choice PPO, and Aetna insurance plans.

Many clients use insurance for therapy, and coverage varies based on your plan, copay, and deductible. We also accept self-pay, HSA, and FSA. Our team verifies benefits before your first session so you know what to expect.

You can request an appointment online or reach out to our team for help getting matched with a therapist who feels like a good fit.

From there, we’ll guide you through the next steps. If you’re unsure where to begin, that’s okay — you don’t need perfect words to take the first step.