SMS Terms & Conditions
Mindful Healing Counseling – Client Care Program
Last Updated: September 24, 2026
Mindful Healing Counseling (“MHC,” “we,” “us,” or “our”) offers the Mindful Healing Counseling – Client Care Program, an SMS/text messaging program designed to support communication with current and prospective clients.
By providing your mobile phone number and consenting to receive text messages from Mindful Healing Counseling, you agree to these SMS Terms & Conditions.
About Our Messaging Program
The Mindful Healing Counseling – Client Care Program may send text messages related to your interactions with our practice, including:
Appointment scheduling and confirmations
Appointment reminders
Intake and paperwork reminders
Therapist matching and intake updates
Insurance or administrative follow-up
Payment or billing-related notifications
Responses to inquiries you initiate
Other practice-related client care and administrative communications
Text messaging is intended primarily for scheduling, administrative, and client care coordination purposes. Please do not use text messaging for emergencies or urgent mental health concerns.
Consent to Receive Text Messages
By providing your mobile number and opting in to receive SMS messages from Mindful Healing Counseling, you consent to receive recurring text messages related to the Mindful Healing Counseling – Client Care Program.
Consent to receive text messages is not a condition of receiving therapy services from Mindful Healing Counseling.
Message and data rates may apply.
Message frequency may vary depending on your appointments, inquiries, and interactions with our practice.
Opting Out
You may opt out of SMS communications at any time.
STOP: Reply STOP to any text message from Mindful Healing Counseling to stop receiving SMS messages.
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from the program unless you opt in again.
Help and Support
HELP: Reply HELP to any text message for assistance. Please note that this is not an emergency or crisis line.
For additional support regarding our SMS program or your communication preferences, please contact Mindful Healing Counseling through our practice website or by using the contact information provided on our website.
Website: mhcounselinggroup.com
Privacy
Your privacy is important to us. Information collected and used in connection with our messaging program is handled in accordance with our Privacy Policy.
Privacy Policy: https://mhcounselinggroup.com/privacy-policy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties for their marketing purposes.
Messaging Availability
SMS delivery is subject to your wireless carrier and network availability. Delivery of text messages cannot be guaranteed.
Carriers are not liable for any delayed or undelivered messages.
Participating Carriers
SMS services may be available through participating wireless carriers. Availability may vary by carrier, device, and location. Your wireless carrier's standard messaging and data rates may apply.
Changes to These Terms
Mindful Healing Counseling may update these SMS Terms & Conditions periodically. Changes will be posted on this page with an updated revision date. Your continued participation in the messaging program after changes are posted constitutes acceptance of the updated terms.
Contact Mindful Healing Counseling
If you have questions about the Mindful Healing Counseling – Client Care Program, these SMS Terms & Conditions, or your messaging preferences, please contact us through our website:
Mindful Healing Counseling
Illinois Telehealth Therapy Practice
708-419-3171